
Buy only if you prioritize all-day comfort and strong noise cancellation over long-term reliability.
Good ANC and comfort out of the box, but ~1 in 6 long-term reports mention a failure and only 46% of owners would buy again.
comfort and sound quality matter most to you and you're willing to accept some reliability risk.
reliability is non-negotiable — the Sony WH-1000XM4 at $248 has no comparable failure pattern.
~1 in 6 long-term reports mention a failure, most within the first 25 months. Bluetooth and firmware reboot-loop issues are the most cited components. Warranty resolution leans unresolved — the majority of reported cases landed outside warranty or went unresolved. That said, the NC700's 11% serious-failure rate is well below the 24% baseline for the 15 wireless headphones we track.
11% report a serious failure. Typical for audio: ~24%. More reliable than most of its category.
Most common concern: Sound quality also draws complaints from a vocal minority who find the tuning thin or over-processed.
Based on observed owner reports, not a sampled failure rate. ~1 in 6 of the long-term owner reports we analysed mention a failure — not the same as ~1 in 6 of units failing.
Early ownership sentiment is cautious — only 32% of early posts are positive, suggesting a learning curve or initial friction.
Long-term sentiment rises notably to 65%, meaning the headphones genuinely grow on owners who get past early issues.
Discontinued — out of production; anything still on sale is remaining stock. Successor: Bose QuietComfort Ultra
Outbound links may earn a commission. It never changes the verdict.Sony WH-1000XM4 — you want a more-recommended option — it sits well above the NC700's 46% repurchase rate — with no comparable failure pattern at $248.
Verdicts re-weigh with every crawl — if this one moves tiers, watchers hear first.
Reddit's verdict is Risky Buy. Buy only if you prioritize all-day comfort and strong noise cancellation over long-term reliability. Good ANC and comfort out of the box, but ~1 in 6 long-term reports mention a failure and only 46% of owners would buy again.
Sound quality also draws complaints from a vocal minority who find the tuning thin or over-processed. The recurring failure shows up in about 1 in 6 long-term owners: ~1 in 6 long-term reports mention a failure, most within the first 25 months. Bluetooth and firmware reboot-loop issues are the most cited components. Warranty resolution leans unresolved — the majority of reported cases landed outside warranty or went unresolved. That said, the NC700's 11% serious-failure rate is well below the 24% baseline for the 15 wireless headphones we track.
Reddit's usual alternative is the Sony WH-1000XM4 — if you want a more-recommended option — it sits well above the NC700's 46% repurchase rate — with no comparable failure pattern at $248.