
Buy only if you prioritize all-day comfort and reliable noise cancellation over long-term durability.
Strong ANC and comfort, but ~1 in 3 long-term reports mention a failure — this one earns loyalty slowly.
comfort and sound quality matter most and you can live with a real but roughly even warranty resolution record.
you want zero-doubt reliability — complaints about sound quality and a ~1 in 3 long-term report rate are genuine caveats.
The 48% who would still buy it prize the comfort and noise cancellation above all else, and treat the roughly even warranty odds as an acceptable trade-off for the in-use experience.
~1 in 3 long-term reports mention a failure, spread across bluetooth connectivity, ear cushions, and audio output, typically appearing within the first 1–13 months. Warranty outcomes are nearly split: 37 resolved versus 36 unresolved, so resolution is not guaranteed. Serious failures run at 22%, just below the 24% baseline for wireless headphones we track — about typical for the category.
22% report a serious failure. Typical for audio: ~24%. About average for its category.
Most common concern: A vocal minority finds the sound tuning too processed or bass-heavy for their taste.
Based on observed owner reports, not a sampled failure rate. ~1 in 3 of the long-term owner reports we analysed mention a failure — not the same as ~1 in 3 of units failing.
Early owners sit at 40% positive sentiment — cautious enthusiasm, not a honeymoon.
Long-term sentiment rises to 57%, meaning the headphones genuinely grow on owners who stick with them.
Rarely below $329; the travel crowd buys it on the Black Friday dip.
Outbound links may earn a commission. It never changes the verdict.Sony — you want a strong alternative with a different reliability and sound profile recommended by 28 threads.
Verdicts re-weigh with every crawl — if this one moves tiers, watchers hear first.
Reddit's verdict is Risky Buy. Buy only if you prioritize all-day comfort and reliable noise cancellation over long-term durability. Strong ANC and comfort, but ~1 in 3 long-term reports mention a failure — this one earns loyalty slowly.
A vocal minority finds the sound tuning too processed or bass-heavy for their taste. The recurring failure shows up in about 1 in 3 long-term owners: ~1 in 3 long-term reports mention a failure, spread across bluetooth connectivity, ear cushions, and audio output, typically appearing within the first 1–13 months. Warranty outcomes are nearly split: 37 resolved versus 36 unresolved, so resolution is not guaranteed. Serious failures run at 22%, just below the 24% baseline for wireless headphones we track — about typical for the category.
Reddit's usual alternative is the Sony — if you want a strong alternative with a different reliability and sound profile recommended by 28 threads.