Reddit's answer is the Sony WH-1000XM3. Buy only if you value sound quality and noise cancellation — what owners repeat most. The WH-1000XM5 is a Stay Away — don’t buy it — get the Sony WH-1000XM4 instead.

Built from 3,992 owner opinions across both products · 536 long-term reports · how we decide
57% would buy againof 1,093 owners
First 6 months 47% → long-term 84%+37of 127 long-term owners
38% would buy againof 2,899 owners
First 6 months 44% → long-term 60%+16of 409 long-term owners
The WH-1000XM5's record runs 2,899 owners against 1,093 for the WH-1000XM3 — weigh the thinner side accordingly.
The microphone
~1 in 4 long-term owner reports mention a failure, most often the microphone, typically inside the [1,49) month window. Reports that mention warranty mostly say it landed outside coverage.
Typically reported months 1–48 · 127 long-term owners
The hinge
~1 in 3 long-term reports mention a failure, overwhelmingly the hinge, typically appearing between 6 and 23 months of ownership. Of 409 long-term owner reports, 121 describe issues that went unresolved — most cases land outside warranty. This is a higher failure rate than the 24% baseline for wireless headphones we track.
Typically reported months 6–22 · 409 long-term owners
These are the share of long-term owner reports that mention a failure, not the share of units that fail — owners with working units mostly don’t post.
sound quality and noise cancellation — what owners repeat most
sound quality and comfort are your top priorities and you keep a close eye on warranty coverage.
Long-term durability is your first priority — both carry a real failure record, and the Bowers & Wilkins Px8 S2 (77% would buy again, $749) does not.
Reddit's answer is the Sony WH-1000XM3. Buy only if you value sound quality and noise cancellation — what owners repeat most. The WH-1000XM5 is a Stay Away — don’t buy it — get the Sony WH-1000XM4 instead.
The WH-1000XM3, by the numbers: 24% of its long-term reports mention a serious failure against 32% for the WH-1000XM5. What separates them is what fails — microphone on the WH-1000XM3, hinge on the WH-1000XM5.
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