Reddit's answer is the Bose QuietComfort 45. Buy only if you prioritize all-day wearing comfort and solid noise cancellation over a spotless reliability record. The WH-1000XM5 is a Stay Away — don’t buy it — get the Sony WH-1000XM4 instead. At $169 against $200 today, the WH-1000XM5 costs $31 more and carries the weaker verdict.


Built from 3,837 owner opinions across both products · 473 long-term reports · how we decide
46% would buy againof 938 owners
First 6 months 21% → long-term 81%+60of 64 long-term owners
38% would buy againof 2,899 owners
First 6 months 44% → long-term 60%+16of 409 long-term owners
The WH-1000XM5's record runs 2,899 owners against 938 for the QuietComfort 45 — weigh the thinner side accordingly.
The audio_output
~1 in 5 long-term owner reports describe a failure, most involving audio output or Bluetooth issues, arriving within the first 13 months. Warranty outcomes lean unresolved — 30 cases landed outside warranty versus 20 resolved under it. At 17% serious failure, the QC45 is somewhat more reliable than the category baseline of 24% for wireless headphones we track.
Typically reported months 0–12 · 64 long-term owners
The hinge
~1 in 3 long-term reports mention a failure, overwhelmingly the hinge, typically appearing between 6 and 23 months of ownership. Of 409 long-term owner reports, 121 describe issues that went unresolved — most cases land outside warranty. This is a higher failure rate than the 24% baseline for wireless headphones we track.
Typically reported months 6–22 · 409 long-term owners
These are the share of long-term owner reports that mention a failure, not the share of units that fail — owners with working units mostly don’t post.
Gap today: $31 — QuietComfort 45 is the cheaper buy.
Price links carry an affiliate tag. It never changes the verdict.
long listening sessions and noise cancellation matter more to you than a flawless reliability record.
sound quality and comfort are your top priorities and you keep a close eye on warranty coverage.
Reddit's answer is the Bose QuietComfort 45. Buy only if you prioritize all-day wearing comfort and solid noise cancellation over a spotless reliability record. The WH-1000XM5 is a Stay Away — don’t buy it — get the Sony WH-1000XM4 instead.
The QuietComfort 45, by the numbers: 17% of its long-term reports mention a serious failure against 32% for the WH-1000XM5. What separates them is what fails — audio_output on the QuietComfort 45, hinge on the WH-1000XM5. Warranty outcomes differ more: 27% of WH-1000XM5 claims were resolved against 40% for the QuietComfort 45.
At $200 against $169 today, the WH-1000XM5 costs 18% more and carries the weaker verdict (Stay Away against the QuietComfort 45's Risky Buy) — the extra money buys features, not a better ownership record.
QuietComfort 45 full verdict →WH-1000XM5 full verdict →All Audio verdicts →