Reddit rates both Stay Away. The split is what you want: the QuietComfort Ultra Earbuds — don’t buy it — get the Sony instead. The WF-1000XM5 — don’t buy it — get the AirPods Pro 2 instead. Today's gap is $51: $248 for the WF-1000XM5 against $299 for the QuietComfort Ultra Earbuds.


Built from 1,595 owner opinions across both products · 137 long-term reports · how we decide
30% would buy againof 704 owners
First 6 months 23% → long-term 34%+11of 56 long-term owners
33% would buy againof 891 owners
First 6 months 29% → long-term 49%+20of 81 long-term owners
The left earbud
~1 in 2 long-term owner reports describe a failure, most commonly the left earbud (buzzing, going dead, or audio issues), with connectivity and battery problems also recurring. Failures typically appear within the first 8 months. Of reported cases, 75 were resolved under warranty and 56 were not — warranty coverage is a real but imperfect safety net.
Typically reported months 0–7 · 56 long-term owners
The battery
~1 in 3 long-term reports mention a failure — battery problems are the most common component cited (18 reports), followed by unspecified faults and left earbud issues. Onset typically falls between 2 and 19 months of ownership. Warranty outcomes lean unresolved (30 unresolved vs. 23 resolved), so failures usually land outside warranty coverage. Of the 4 wireless earbuds we track, this ranks 3rd by failure rate; the category baseline onset is 5 months, so failures here can appear later than average.
Typically reported months 2–18 · 81 long-term owners
These are the share of long-term owner reports that mention a failure, not the share of units that fail — owners with working units mostly don’t post.
Gap today: $51 — WF-1000XM5 is the cheaper buy.
Price links carry an affiliate tag. It never changes the verdict.
sound quality and noise cancellation are your top priorities and you're willing to navigate warranty replacements.
sound quality and noise cancellation matter most and you treat potential hardware costs as an acceptable trade-off.
Reddit rates both Stay Away. The split is what you want: the QuietComfort Ultra Earbuds — don’t buy it — get the Sony instead. The WF-1000XM5 — don’t buy it — get the AirPods Pro 2 instead.
The WF-1000XM5, by the numbers: 37% of its long-term reports mention a serious failure against 64% for the QuietComfort Ultra Earbuds. What separates them is what fails — left earbud on the QuietComfort Ultra Earbuds, battery on the WF-1000XM5. Warranty outcomes differ more: 43% of WF-1000XM5 claims were resolved against 57% for the QuietComfort Ultra Earbuds.
At $299 against $248 today, the QuietComfort Ultra Earbuds costs 21% more and carries the same verdict tier.
QuietComfort Ultra Earbuds full verdict →WF-1000XM5 full verdict →All Audio verdicts →