Reddit rates both Buy If. The split is what you want: the Encore — buy it if you value repairability and long-term value and don't mind occasional part replacements. The Zero — buy it if you want a grinder that stays reliable and fits naturally into a daily espresso routine. Today's gap is $399: $200 for the Encore against $599 for the Zero.


Built from 2,739 owner opinions across both products · 356 long-term reports · how we decide
67% would buy againof 1,651 owners
First 6 months 45% → long-term 79%+34of 238 long-term owners
72% would buy againof 1,088 owners
First 6 months 90% → long-term 91%+1of 118 long-term owners
The Encore's record runs 1,651 owners against 1,088 for the Zero — weigh the thinner side accordingly.
The burr holder
~1 in 4 long-term reports mention a failure, most commonly the plastic burr holder, typically appearing between 3 and 25 months of use. Warranty outcomes lean resolved — about 57% of warranty cases were made right — though 41% landed outside coverage. At 18% serious-failure reports versus a category baseline of 14%, the Encore fails slightly more than most coffee grinders we track.
Typically reported months 3–24 · 238 long-term owners
The motor
~1 in 39 long-term reports mention a failure — the lowest failure rate of the 6 coffee grinders we track, and well below the category baseline of 14%. Motor is the most noted component (4 reports). Warranty outcomes are evenly split between resolved and unresolved, so coverage isn't a guarantee.
118 long-term owners
These are the share of long-term owner reports that mention a failure, not the share of units that fail — owners with working units mostly don’t post.
$599typically $629
Gap today: $399 — Encore is the cheaper buy.
Price links carry an affiliate tag. It never changes the verdict.
repairability and value — parts are cheap and the community knows every fix.
workflow refinement and long-term reliability matter more to you than upfront cost.
Reddit rates both Buy If. The split is what you want: the Encore — buy it if you value repairability and long-term value and don't mind occasional part replacements. The Zero — buy it if you want a grinder that stays reliable and fits naturally into a daily espresso routine.
The Zero, by the numbers: 1% of its long-term reports mention a serious failure against 18% for the Encore. What separates them is what fails — burr holder on the Encore, motor on the Zero.
At $599 against $200 today, the Zero costs 200% more and carries the same verdict tier.
Encore full verdict →Zero full verdict →All Coffee verdicts →