Reddit's answer is the Sony WH-1000XM4. Buy only if you prioritize sound quality and noise cancellation and can accept the reliability trade-off. The AirPods Max is a Stay Away — don’t buy it — get the AirPods Pro instead. At $298 against $419 today, the AirPods Max costs $121 more and carries the weaker verdict.


Built from 3,894 owner opinions across both products · 419 long-term reports · how we decide
42% would buy againof 2,774 owners
First 6 months 76% → long-term 44%−32of 272 long-term owners
49% would buy againof 1,120 owners
First 6 months 43% → long-term 69%+26of 147 long-term owners
The AirPods Max's record runs 2,774 owners against 1,120 for the WH-1000XM4 — weigh the thinner side accordingly.
No single component dominates
~1 in 2 long-term owner reports describe a failure, overwhelmingly connectivity and battery-related, typically surfacing between 12 and 37 months of ownership. That is well above the 24% baseline serious-failure rate for the 15 wireless headphones we track. With 147 unresolved cases versus 86 resolved, most of these failures land outside warranty or go unmade right.
Typically reported months 12–36 · 272 long-term owners
The charging
~1 in 3 long-term reports mention a failure, most commonly charging (26 reports) and hinge (12 reports), typically appearing within the first 25 months. Of warranty outcomes reported, 55 were unresolved versus 12 resolved — most failures appear to land outside warranty coverage.
Typically reported months 1–24 · 147 long-term owners
These are the share of long-term owner reports that mention a failure, not the share of units that fail — owners with working units mostly don’t post.
Gap today: $121 — WH-1000XM4 is the cheaper buy.
Price links carry an affiliate tag. It never changes the verdict.
sound quality and noise cancellation matter more to you than long-term reliability.
sound quality and noise cancellation matter more to you than long-term reliability.
Long-term durability is your first priority — both carry a real failure record, and the Bowers & Wilkins Px8 S2 (77% would buy again, $749) does not.
Reddit's answer is the Sony WH-1000XM4. Buy only if you prioritize sound quality and noise cancellation and can accept the reliability trade-off. The AirPods Max is a Stay Away — don’t buy it — get the AirPods Pro instead.
The WH-1000XM4, by the numbers: 29% of its long-term reports mention a serious failure against 47% for the AirPods Max. Warranty outcomes differ more: 18% of WH-1000XM4 claims were resolved against 37% for the AirPods Max.
At $419 against $298 today, the AirPods Max costs 41% more and carries the weaker verdict (Stay Away against the WH-1000XM4's Risky Buy) — the extra money buys features, not a better ownership record.
AirPods Max full verdict →WH-1000XM4 full verdict →All Audio verdicts →